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2025-12-22 13:57:54 · Translate ·

Freshworks Acquisition Strategy: $800M Investment in AI-Powered Customer Support Tools

Freshworks Eyes Acquisitions With an $800M Cash Pile as AI Reshapes Customer Support Software Okay, so... Freshworks just dropped a pretty massive signal. And honestly? It's the kind of move that tells you exactly where the customer support software market is heading. Let me break this down for you. CEO Dennis Woodside basically said yeah, we're gonna be buying. Actively. We've got...

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